Returns

Returns & Exchanges Policy

Thank you for shopping with us! We want you to love your purchase. If something isn’t quite right, we’re here to help.

Eligibility for Returns

• Items can be returned within 30 days of the purchase/delivery date.

• Items must be unworn, unwashed, undamaged, and in their original condition with all tags attached.
  

• Sale items may be eligible for return depending on the promotion; otherwise, they are final sale unless faulty.

Proof of Purchase

A receipt, order confirmation email, or other proof of purchase is required for all returns.

Refunds

• Approved returns will be refunded to the original payment method.

• Original shipping fees are non-refundable, except in cases of store error or faulty items.

• Please allow 5–10 business days for your refund to appear, depending on your bank/credit card provider.

Exchanges

• Exchanges are subject to product availability.

• If the requested item is unavailable, a refund or store credit will be issued instead.

Faulty or Incorrect Items

If you receive an incorrect or faulty item:

• Contact us within 7 days of delivery.

• We will replace the item or issue a refund at no extra cost.

• Please include photos of any defects to speed up processing.

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• We recommend using a trackable return service, as we cannot be responsible for lost return parcels.

In-Store Returns (if applicable)

Items purchased online may be returned in-store for an exchange or store credit, but refunds will be processed through the online system.